The intersect between Employee Experience and Customer Experience
When considering how these two experiences work together, it’s a simple equation: Employee Experience (EX) + Customer Experience (CX) = Customer Success (CS)
When considering how these two experiences work together, it’s a simple equation: Employee Experience (EX) + Customer Experience (CX) = Customer Success (CS)
As some companies call for employees to be back in the office, hybrid work is becoming the norm. Big-name companies such as Amazon and Google
Many of today’s employees have been working remotely for about a year and a half now. While some likely anticipated they would be back in